Dylan Marron: Empathy is not endorsement

Digital creator Dylan Marron has racked up millions of views for projects like Every Single Word and Sitting in Bathrooms With Trans People -- but he's found that the flip side of success online is internet hate. Over time, he's developed an unexpected coping mechanism: calling the people who leave him insensitive comments and asking a simple question: Why did you write that? In a thoughtful talk about how we interact online, Marron explains how sometimes the most subversive thing you can do is actually speak with people you disagree with, not simply at them.